Shipping Policies

Domestic Shipping
Order online or via Whatsapp

We accept various types of payment: VISA/ Master/ Paypal/ FPS/ PayMe/ WeChat Pay/ AlipayHK/ Octopus

      

Deliver to Business/ Residential Address/ Store pickup (pickup within 7-30 days)
Pickup within 30 days after purchase (Please call before pickup)
Store pickup address:

Address: Flat L, 10/F, International Ind. Ctr., 2-8 Kwei Tei St, Fo Tan

Or meet up at Fo Tan MTR Station

☎️  Tel: 5600 1537

Usually delivery as mentioned below：

-Free shipping for order over $500 (except remote area) **Exclude folding bike & ebike, e-scooter & eskateboard

-EC-Get/ Post office pickup  +$10 (First 0.5kg, after $7 /0.5kg)

-SF Station/ Smart Locker +$20 (First 1.0kg, after $7 /0.5kg)

-Business/ Residential Address +$25 (First 1.0kg, after $7 /0.5kg)

-Free shipping for  folding bike & Ebike, Escooter, Eskateboard, for van delivery will quote upon delivery location

Note: If you choose EC-Get, SF Station or Smart Locker, please input the delivery address for the post office, SF station or Smart Locker directly
Remote Area include: Sai Kung, Clear Water Bay, Shek O, Stanley, Discovery Bay, Ma Wan, Cheung Chau, Lamma Island and Peng Chau, Lantau Island South (including but not limited to Tai O, Tong Fuk, Cheung Sha, Mui Wo and Pui O etc.) To-Door Delivery

-All folding bike, escooter, ebike and eskateboard must be unused/ never on road to be eligible for exchange/ refund. This is excepted for factory defect. 

International Shipping

Order online or via Whatsapp

We accept various types of payment: VISA/ Master/ Paypal/ Apple Pay / Google Pay/ Alipay/ Klarna

**Instalments options available for Klarna, customers can choose different payment instalment plans according to their needs.

SuperBiker cooperate with various brands and have warehouses and service point in America, Australia & Europe Union for various brands of Escooter, Ebike & Eskateboard, price included taxes & shipping to door. 

EU warehouse:

Assar-Gabrielsson-Str. 11-13 63128 Dietzenbach, Germany

US warehouse:

19295 E walnut dr. N Industry 91748, USA

AU warehouse:

UNDERWOOD QLD 4119 Australia

We are shipping to Worldwide including Asia, United Sates, Canada, Australia, New Zealand, United Kingdom and Europe Union. We provide various shipping method:

Service	Delivery time	Remark
Economy	7-21 days	No battery products such as Bike Computer, headlight and some helmets with LED.
Standard	7-14 days	For all products but volumetric weight will apply for helmets .
Expedited	3-5 days	For all products but volumetric weight will apply for helmets .

*There's a handling time of 2-5 days.
**All orders are DDP and GST/ VAT calculated on checkout.